The following instructions are in place for your health and safety. Please read them carefully and adhere to them at all times. If you are unsure about these instructions or have any questions about your pre-surgery requirements, please contact your Surgeon’s office directly.

Your Surgery Plans: What You Need To Know

CosMediTour (Australia) Pty Ltd – ACN: 168 016 868 (“CosMediTour”) and “the Client”:
The “Client” acknowledges and agrees with the following:

1. CosMediTour Services

1.1 CosMediTour is a medical and dental tourism facilitator.
1.2 CosMediTour arranges submission of health and other material (provided by you) for evaluation for possible surgery or other procedures by an appropriate surgeon or another healthcare provider, and where appropriate also arranges bookings for surgical consultations and procedures only.
1.3 CosMediTour only coordinates services and does itself not provide any surgical, medical or healthcare service.
1.4 CosMediTour does not have a financial interest in any of the Clinics or healthcare providers with whom bookings are made.
1.5 CosMediTour acts as a conduit for the provision of medical information from the Clinics and healthcare providers to you but does not employ any surgeons or other health practitioners.
1.6 Any information provided to you by CosMediTour in relation to a proposed health or surgical procedure has been provided by the Clinics or healthcare providers which will provide the surgical procedure or healthcare.
1.7 CosMediTour provides medical information to you on behalf of the medical practitioners and healthcare providers in good faith, but without offering or providing medical advice.
1.8 CosMediTour recommends that you obtain independent medical advice or a second opinion from an appropriately qualified plastic surgeon in relation to any procedure which you might be considering or which you have asked CosMediTour to coordinate.

2. Collection of Information

2.1 CosMediTour will provide the information collected from you to the Clinics and healthcare providers and from which health or surgical services might be obtained for the purposes of a surgical recommendation of your suitability for, and if approved, the provision of a surgical or health procedure.
2.2 CosMediTour will not release any information collected from you to any other person without your consent.
2.3 You must provide true and complete disclosure of all health, lifestyle and other information requested by CosMediTour, or any healthcare provider or Clinic. This includes information provided to CosMediTour in person, information provided by completing a CosMediTour website online Assessment Form, all written and verbal communications, and all information required by any healthcare provider or clinic.
2.4 You must disclose details of all medical conditions and medications taken (past and current) that are currently, or have been treated by any medical or healthcare professional including alternative therapists.
2.5 You agree to be responsible for and will agree to pay any additional costs incurred by CosMediTour, the Clinic or the healthcare provider due to you providing incorrect, incomplete or misleading information.

3. Process

3.1 When you make an initial enquiry, your preferred requirements are discussed with you, and CosMediTour provides information about the Clinic, medical procedures and healthcare provider from whom services may be obtained.
3.2 CosMediTour does not guarantee your experience, nor that you will be satisfied with the surgical outcome, and CosMediTour recommends that you make your own enquiries both in relation to the suitability of the proposed surgery and the Clinic and healthcare providers.
3.3 You must complete the online Assessment Form including providing quality photographs according to the accompanying information.
3.4 If there is a family history of breast cancer, a Breast USS (Ultrasound Scan) will be required. However, if your medical history and background indicate that further pre-operative tests need to be done, this will be at your own cost, and your surgery may no longer qualify for our promoted prices.
3.5 Following the provision of the Assessment Form and images, and any other preliminary tests required, the Clinic or healthcare provider will provide a surgical recommendation about your suitability for the surgical procedure you have requested.
3.6 If the evaluation shows that the proposed procedure is likely to be suitable, CosMediTour will begin arrangements with the healthcare provider at the Clinic for the consultation and surgery only.
3.7 You will attend a consultation and physical examination with the healthcare provider prior to surgery. At that consultation, the healthcare provider will give to you details of the final surgical treatment plan, an evaluation of whether or not you should proceed with the surgery, and any other medical or health advice which the medical practitioner deems suitable.
3.8 If a medical condition develops and becomes apparent on the day of surgery, your surgeon will discuss this with you, and your surgery will be rescheduled. All smokers who have not ceased smoking, a minimum of 14 days prior to surgery are considered high-risk patients.
3.9 The Clinic and healthcare provider at all times reserves the right to refuse to carry out a procedure for any reason.
3.10 If you decide to proceed following the consultation and examination, after having received details of the final surgical treatment plan and costs, surgery will proceed on the previously arranged surgery date.
3.11 You must cease taking prescribed medications (unless instructed by your healthcare practitioner) and all-over-the counter medications, vitamins and supplements, at least 2 weeks prior to surgery.
3.12 You must inform CosMediTour if you become ill within 4 weeks of surgery, and supply all details including medication and dosages.
3.13 You acknowledge that all individuals have different post-surgical recovery rates, results and reactions to the anaesthetic, pain medication, antibiotics and other items.
3.14 You acknowledge that there is an expected 6 month recovery period from breast surgery during which time all care must be taken with lifestyle and activity levels, so as not to compromise the eventual surgery and aesthetic outcome.
3.15 You acknowledge that if a problem arises post-surgery during the 6 month recovery period, you are required to inform CosMediTour of all details, and this will be sent to and reviewed on a case-by-case basis by the Clinic and healthcare provider, NOT CosMediTour. You may be required to return to the Clinic for surgery and treatment at a time frame decided by the Clinic and healthcare provider. Costs will also be determined by the Clinic and healthcare provider.
3.16 If there are any complications, infections, unexpected outcomes you are not satisfied with post-surgery, you must immediately advise the Clinic and healthcare provider directly.

4. Payment Obligations

4.1 Prices for packages or procedures listed on the CosMediTour website and other marketing channels as well as discussions which CosMediTour has with you during initial enquiries or consultations are indicative surgical and package prices only. It is not possible to determine the final price until after your consultation and physical examination by the surgeon. 
4.2 Prices listed are current at the time of publication and are subject to change by the Clinic and healthcare provider on a case-by-case basis without notice. 
4.3 The final cost of any intended procedure will be confirmed at the time of your consultation and physical examination by the surgeon. 
4.4 A Surgery Deposit is required to secure and hold available a surgery date and place on a surgery list of patients. The balance of the estimated price is payable 45 days prior to surgery unless a surgery date is confirmed within 45 days, in which case the balance is payable when invoiced. 
4.5 All deposits are non-refundable for changes of mind or cancellations. The deposit may be applied as a once-off contribution towards a procedure valued greater than $4,990 AUD booked through CosMediTour with a surgery date within 12 months of the original Deposit Paid Date. By paying the Surgery Deposit Invoice you are agreeing to the CosMediTour Australia Cancellation Policy on the website. 
4.6 As the physical examination by the surgeon usually will occur on the day before your surgery date or earlier, you must pay any adjustments between the estimated price and the final price as agreed with the surgeon on or before the surgery date. 
4.7 The surgery procedure and package prices do not include the costs of any tests that may be required prior to surgery. You must pay any extra costs directly to whoever is conducting the tests, or to the clinic. 
4.8 You acknowledge that the surgery procedure or package prices do NOT include the costs of any post-operative surgery or other treatment which may be required due to unexpected outcomes, complications, infections or otherwise. It will also not cover treatment or corrective surgery in circumstances where the Surgical Warranty offered by the Clinic and healthcare provider is not purchased. In those cases, fees will be payable by you to the Clinic or healthcare provider (or your own medical practitioner) for any required postoperative surgery, or other treatment. In addition, you must pay the cost of any flights, hotel and other travel costs required to travel to the Clinic or healthcare provider relating to any additional required treatment. 
4.9 You may have the opportunity to purchase a comprehensive Surgical Warranty. Warranty costs vary depending on the procedure. A Warranty can be purchased directly through CosMediTour or with the Clinic at the time of consultation. CosMediTour is not responsible for the Terms and Conditions of the Warranty or any benefit included. 

5. Medical Acknowledgements

5.1 You acknowledge that you may withdraw from surgery at any time prior to the surgery taking place if you are not entirely comfortable with the final surgical treatment plan. The CosMediTour Cancellation & Amendment Policy applies. 
5.2 The Clinic and healthcare provider will require you to complete additional paperwork, sign consents and other documents in relation to all aspects of the surgery and treatment. 
5.3 Any decision about whether additional treatment or procedures are required will be solely determined by the Clinic or healthcare provider.
5.4 Whether or not you are well enough, or have recently been exposed to a condition which makes surgery unsuitable, is at the sole discretion of the surgeon. 
5.5 You agree that CosMediTour is not liable for the provision of, or the outcomes of, any surgical or health procedure or your overall experience during your surgery, associated surgical recovery or travel. You agree to release (and by signing these Terms and Conditions do release) CosMediTour from all responsibility for health and surgical matters, including information provided to you about those health and surgical matters, and acknowledge these are the responsibility of the clinic and healthcare provider.

6. Other Items 

6.1 Once CosMediTour has coordinated a surgery procedure in consultation with you, the Clinic and healthcare provider will then contact you directly to confirm a surgical treatment confirmation schedule containing dates, bookings and other information relating to your surgery.
6.2 Where any promotional offers or vouchers have been obtained from a CosMediTour competition or affiliate, you must adhere to the Terms and Conditions of the promotional offer or voucher. 
6.3 It is your responsibility to read and understand the Terms and Conditions of all flight and accommodation reservations made by yourself or CosMediTour on your behalf, as amendments, cancellations or no shows will incur fees. 
6.4 CosMediTour strongly recommends that you obtain travel insurance at the time of booking accommodation and flight purchase or purchase a ‘Flexi Fare’ that allows you to amend your flight departure date and time with minimal fees. 
6.5 Costs, booking Terms and Conditions for accommodation options that may be promoted by CosMediTour will vary depending on the property, accommodation type, and travel dates.  
6.6 It is important that you follow all clinic and hospital’s travel protocols surrounding COVID, including any Government restrictions.